Frequently asked questions
Return Policy
All sales are final. As our products are fresh and perishable, we're unable to accept returns or exchanges.
However, if your order arrives damaged or there's a quality issue, please contact us within 24 hours of receiving your order at [your email] and we'll make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
you will receive a text or email with the usual pickup time for your chosen location
Where are your products manufactured?
Baked fresh in our oven in Rozelle Sydney
How much does shipping cost?
We do delivery only upon request, we will send you a quotation, all orders are pickup only from the selected locations, if you place a large order we do offer a bespoke delivery service, especially functions of Cafes. This is upon request only.